PRIVACY POLICY
In this Agreement, the following words shall have the meaning as assigned to them below:
"Cyber incidents" means any real or suspected adverse event in relation to cyber security that violates an explicitly or implicitly applicable security policy resulting in unauthorised access, denial of service or disruption, unauthorized use of a computer resource for processing or storage of information or changes to data, information without authorization.
"Cyber security" means protecting information, equipment, devices, computers, computer resources, communication devices, and information stored therein from unauthorized access, use, disclosure, disruption, modification, or destruction.
"Data" means a representation of information, knowledge, facts, concepts, or instructions that are being prepared or have been prepared in a formalized manner, and are intended to be processed, is being processed, or has been processed in a computer system or computer network, and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer.
"Password" means a secret word or phrase or code or passphrase or secret key, or encryption or decryption keys that one uses to gain admittance or access to information.
"Personal information" means any information that relates to a natural person (individual), which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person, i.e., Name, Address, Mobile Number, email id, Date of birth etc.,.
"Processing" in relation to personal data, means an operation or set of operations performed on personal data and may include operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, use, alignment, or combination, indexing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction.
“Sensitive personal data or information” of a person means such personal information which consists of information relating to but not limited to; -
1. password;
2. financial information such as Bank account credit card or debit card or other payment instrument details ;
3. physical, physiological, and mental health conditions;
4. sexual orientation;
5. medical records and history;
6. Biometric information;
7. any detail relating to the above clauses as provided to the body corporate for
8. providing service; and
9. any of the information received under the above clauses by the body corporate for processing, stored, or processed under lawful contract or otherwise;
"Third Party" means all external parties, i.e. contractors, interns, trainees, vendors, users, etc., who have access to Vistaar’s information assets or information systems.
YOUR PRIVACY MATTERS! This Privacy Policy describes how Vistaar Trade Pvt. Ltd. and its affiliates (collectively “Vistaar, we, our, us”) collect, use, share, or otherwise process your personal information through Vistaar website www.vistaartrade.com, mobile app, services, tools or any other medium using which Vistaar may provide the services (hereinafter referred to as the “Platform” or “Service”).
This Privacy Policy is an electronic agreement and does not require any physical or digital signatures to make the terms of this policy binding. This privacy policy is a legally binding document. The terms of this privacy policy will be effective upon your use of our Platform /service. Please read this policy carefully, together with our Terms of Services [insert link of terms and services).
By visiting our Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms of this Privacy Policy and the applicable Terms of service. While accessing or using our Platform/services, you have given explicit consent to collect, use, share or otherwise process your information in accordance with this Privacy Policy. If you do not agree, please do not access or use our Platform or service.
You acknowledge that you are disclosing Personal Information voluntarily. Prior to the completion of any registration process on our Platform or prior to availing of any services offered on our Platform if you wish not to disclose any Personal Information you may refrain from doing so; however if you don't provide information that is requested, it is possible that the registration process would be incomplete and/or you would not be able to avail of our services. If you are our corporate customer, it is possible that we have entered into a contract with you for non-disclosure of confidential information. This Policy shall not affect such a contract in any manner.
This policy governs each website, mobile site, application, and/or other service, regardless of how distributed, transmitted, published, or broadcast (“Service”) provided by Vistaar Trade Pvt. Ltd. and its affiliates (collectively “Vistaar, we, our, us”) links to this policy, which is binding on all those who access, visit and/or use Vistaar’s Services. This policy shall apply equally to all of our vendors, service providers, subcontractors, partners, agents, representatives, employees, and any other third parties. Vistaar undertakes to only collect and use personal data voluntarily provided by you. You are able to browse our Platform without disclosing any personal information about them. However you have to provide limited personal data to us, as may be required, in order to register or to avail certain services from us.
This policy applies to all contractors, suppliers, customers, users, vendors, sellers, partners, and other third party working on behalf of Vistaar or accessing or using our Platforms/service. It also applies to the head office, branches office and other offices of Vistaar and all employees/officials of Vistaar. It applies to all data that Vistaar holds relating to identifiable individuals. The said information includes, Names, address, mobile/telephone numbers, email Id of users and any other information collected or received by users while accessing or using our Platforms/service.
This Privacy Policy is part of Vistaar’s Terms of Service and covers the treatment of user information, including personally identifying information, obtained by Vistaar, including information obtained when you access the Vistaar Platform, use the Vistaar Service or any other software provided by Vistaar. Unless otherwise stated explicitly, this Policy applies to Personal Information as disclosed on any of our Platform. This policy does not apply to the practices of organizations that we do not own or to people that we do not employ or manage.
Vistaar can modify this Privacy Policy at any time, if you object to any changes, you may discontinue using your account and/or delete your account. You acknowledge that your continued use of the Platform means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.
Vistaar is required to collect & use certain information about individuals, i.e., customers, suppliers/vendors, business contacts, employees, and the third parties with whom Vistaar has a business relationship or may need to contact. This policy describes, how Vistaar collects, receives, possesses, stores, deals or handle personal information including sensitive personal information about you and ensure that the same are available for review by you. The personal information must be collected, handled and stored to meet the data protection standards as well as legislative requirements. This privacy policy ensures to comply with data protection law and follows the good practice and protects the rights of employees, customers, suppliers/vendors, business contacts, employees, and the third parties and how to stores and processes data and protects from the risks of data breach.
In the course of carrying out its various functions and activities, Vistaar collects information from individuals & third parties and generates a wide range of information which is stored at our Platform. These information can take many different forms, such as, corporate records, financial records, legal records, contracts, letters received from third parties, personnel/employees records, invoices, completed application forms, contact lists, email communications and attachments, photos etc.,. Vistaar collects information in order to provide and continually improve its products & services. The information may be collected online or offline. Regardless of the collection method, the same privacy protection shall apply to all data/information including personal information.
We collect Personal Information from you in a variety of ways when you interact with us through our services, such as, installing, accessing, or using our Services; Create an account on our services; Request customer service or contact us; Conduct a transaction where we collect personal information, including when required by law and regulations; Submit a testimonial, rating or review, or other user-generated content that may be posted; Otherwise submit personal information to us along with any related content of the communication.
In the course of registering for and availing various services we provide from time to time through our website www.vistaartrade.com, ("Website") or any other medium in which Vistaar may provide services (collectively referred to as "the Platform") you may be required to give your name, residence address, workplace address, email address, date of birth, educational qualifications , Marital status , and similar Personal Information ("Personal Information"). If OVD (officially valid documents) furnished by you don’t have an updated address, then in addition to OVD, we may also collect the utility bill (electricity, telephone, post-paid mobile phone, piped gas, water bill) not more than two months old, property or Municipal tax receipt.
If you are Sole Proprietary firms, we may collect the documents which include:
(a) Registration certificate;
(b) Updated Address
(c) Objectives, functions and the particulars of goods or commodity to be transacted by the private firm.
(d) Utility bills such as electricity, water, landline telephone bills, etc., or, the documents relating to proof of business/activity. We may also conduct verification and collect such other information and clarification as would be required to establish the existence of your firm, as per our satisfaction.
If you are Legal Entities, we may collect the documents which includes:
(a) Certificate of incorporation;
(b) Memorandum and Articles of Association;
(c) Permanent Account Number of the company;
(d) Board resolution & power of attorney granted to its managers, officers or employees to transact on its behalf or Documents relating to beneficial owner.
If you are partnership firm, we may collect the documents which includes:
(a) the certified copies Registration certificate; Partnership deed; Permanent Account Number of the partnership firm and Documents relating to beneficial owner, managers, officers or employees.
The Personal Information is used for three general purposes:
Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on our Platform. Vistaar collects the personal information voluntarily provided by you while accessing or using our Platforms/service.
Cookies : As further described in our Cookie Policy, we use cookies to recognize you and/or your device(s) on, off and across our website and devices. We also allow some others to use cookies as described in our Cookie Policy. You can control cookies through your browser settings and other tools. You can also opt-out from our use of cookies through your browser settings and similar technologies that track your behavior on the sites of others for third party advertising and data collection.
We share your data provided by you to Vistaar which includes your Name, Number and Email information with third-party advertisers or ad networks for their advertising to give you a better user experience. However, if you view or click on an ad on or off our site or apps, the ad provider will get a signal that someone visited the page that displayed the ad, and they may through the use of mechanisms such as cookies determine it is you. Advertising partners can associate personal data collected by the advertiser directly from you with our cookies and similar technologies.
The data/information collected shall be used for the purpose for which it has been collected. In addition, the Vistaar uses the data for the following purposes:
Personal Information will be kept confidential and will be used for our research, marketing, and strategic client analysis objectives and other internal business purposes only. We do not sell Personal Information. If you are a customer of our services, your Information shall be shared with our subscribers/advertisers and you shall be given consent to the same. Further, the subscribers / advertisers who are listed with us, may call you, based on the query or enquiry that you make with us, enquiring about any Product / Service or Product / Service of any subscriber / advertiser. If you are a vendor/seller/business entity availing our services, your information shall be shared with our users, customers, callers, subscribers/advertisers who are seeking our services. You are hereby giving us the consent to share the details.
We use your personal information to assist vendors, service providers, and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products/services; inform you about offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
We might serve you tailored ads on our website. We offer you choices regarding personalized ads, but you cannot opt-out of seeing other ads. We target (and measure the performance of) ads to users directly or through a variety of partners, using the following data, whether separately or combined:
Personal /Sensitive personal data may be processed if such processing is necessary, for any function of Parliament or any State Legislature and/or for the exercise of any function of the State authorized by law for the provision of any service or benefit to the data principal from the State; or the issuance of any certification, license or permit for any action or activity of the data principal by the State.
Personal data/Sensitive personal data may be processed if such processing is (a) explicitly mandated under any law made by Parliament or any State Legislature; or (b) for compliance with any order or judgment of any Court in Nepal.
We do not sell or share your personal information with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may share your Personal Information with third-party service providers to the extent that it is reasonably necessary to perform, improve, or maintain the Vistaar Service.
We may disclose your personal information to third parties, such as vendors, sellers, service providers, business partners and other stakeholders. This disclosure may be required for us to provide you access to our products and services; for fulfilment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyse data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services, sending postal mail and e-mail, removing repetitive information from customer lists, and providing customer service. We do not disclose your personal information to third parties without your explicit consent. These third-party service providers may have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with applicable law.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to: (a) respond to subpoenas, court orders, or other legal process or to government/ law enforcement agencies requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, companies, or others. (e) for purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.
We disclose the account and other personal information when we believe such disclosure is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Vistaar, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
Vistaar shall share/disclose the data/information, without obtaining prior consent from You, with Government agencies mandated under the law to obtain information including sensitive personal data or information for verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on our Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
If you want to manage, change, delete, or edit your information, we allow you to do so through the Settings tools: You can change your settings to manage certain information available to other users. You can manage your contacts, groups, and broadcast lists, or use our block feature to manage the users with whom you communicate. Additionally, you can contact the Vistaar Customer Service via Email at accounts@vistaartrade.com or call at 9822782677 if you need any aid with the same.
If you are vendors, you can add or update certain information in the vendor’s module, update your account information by accessing your vendor"s Account Information, and adjust your e-mail or other communications you receive from us by updating your Notification Preferences. You can contact Vistaar Customer Service via Email at accounts@vistaartrade.com or call at 9822782677 if you need any aid with the same.
You can add or update your Personal Information on regular basis. Vistaar would retain your previous Personal Information in its records.
You may, of course, decline to submit Personal Information through the Vistaar Service, in which case Vistaar may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Service, please delete your account ; your continued usage of the Vistaar Service will signify your assent to and acceptance of our Privacy Policy and Terms of Service. To protect your privacy and security, we take reasonable steps (such as SMS authentication in certain cases) to verify your identity before registering your mobile phone number and granting you access to the Vistaar Service.
The security of your Personal Information is important to us. You are responsible for keeping your device and your account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services. Your account information is protected by the password you use to access your online account. Please keep this password confidential. Vistaar uses commercially reasonable physical, managerial, and technical, electronic and procedural safeguards to preserve the integrity and security of your personal information. Vistaar shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of your Information. For this purpose, Vistaar adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Vistaar stores your Personal Information. We cannot, however, ensure or warrant the security of any information you transmit to Vistaar and you do so at your own risk and you hereby waive and release Vistaar from any claim of damages under contract.
We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.
Data Retention: We retain your personal data while your account is in existence or as needed to provide you access to our website. Even if you only use our website once every few weeks, we will retain your information and keep your profile open until you decide to close your account. In some cases, we choose to retain certain information (e.g., visits to sites, time spent on the website) in a depersonalized or aggregated form.
Account Closure: If you choose to close your Vistaar’s account, your personal data will generally stop being visible to others on our website within 24 hours. We generally delete closed account information within 30 days of account closure, except as noted below.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
Comments or published content associated with closed accounts will show a generic user as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.
If you choose to use Vistaar Services, your use and any dispute over privacy is to this policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the prevailing law in Nepal. If you have any concern about privacy at Vistaar, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly and our Privacy policy will change also. You should check our websites frequently to see recent changes.
Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We assure you that we will never materially change our policies and practices to make them less protective of the information collected in the past without your consent.
This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use this website.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. We value your privacy and hence ask for your permission to use your information through a pop-up. You can change/withdraw your consent by clicking on the blue settings button on the lower right corner of the page
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